Click monitoring has gained relevance with the expansion of digital work, bringing discussions about productivity, privacy, and legal boundaries to the forefront.
Companies have been using software to monitor employee productivity, especially among those working under remote models. The issue gained prominence following a series of dismissals in which digital metrics were used as evaluation criteria, raising debates about transparency and the impact on mental health in employment relationships.
Brazilian legislation allows monitoring, provided it is proportional, properly disclosed, and carried out for a legitimate purpose, as established by the CLT and the LGPD. When practices are invasive, lack transparency, or involve punitive use of metrics, there is a risk of rights violations, organizational strain, increased litigation, and reduced productivity.
Many companies have sought to structure monitoring in a responsible manner by adopting clear internal policies, training programs, and continuous communication.
With transparency and a focus on results, monitoring can be a legitimate management tool, supporting efficiency without compromising rights or the trust between teams and leadership.
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